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CUSTOMER TESTIMONIALS
Ed's Hire Customer Testimonials - Marquee & Event Hire Specialists Brisbane
Over the years our customers have told us about their event success stories due to Ed’s Hire supplying hire equipment and event services. See what some of our customers have to say.
Hi Wayne
We were as always very happy with your service leading up to and during our event, and thank you and Paula again for all your hard work. A special thank you to Justin also as he provided excellent service on the day of our event.
We really appreciate having excellent people to deal with like yourselves as it makes it so much easier and less stressful for us.
Will be in touch again soon regarding our next event which is only months away!
March 2013
“Dear Wayne,
Thank you very much for arranging our equipment and for accommodating all of our last minute requests.
Our experience with your company overall was extremely positive and I would like to share some more specific feedback with you.
The Committee and I were particularly happy with the following:
- Your staff were very willing to accommodate our requirements and communicated with us throughout the day to ensure the equipment was erected in the correct place. The boys were also very responsive and cooperative if we needed to make adjustments
- There were no inaccuracies in our equipment numbers on the Day
- The equipment was of consistent quality and was of higher quality than the equipment we have hired in the past
- Your staff seemed well prepared and worked from the plan we had provided them with which allowed them to work independently without constant supervision. It was great your team was able to erect the stalls accurately based on tape markings only!
- The site supervisor checked ALL of our marquee stalls with us to ensure nothing was missing. There were only minor corrections to be made and he had staff correct these on the spot which saved us from having to go back and double check the stalls a second time
- The plan was set up in the exact manner as we requested (e.g., chairs were placed on top of tables) which made checking this area extremely fast. No corrections were required which again saved us time!
- The display boards both vertical and horizontal looked great and suitably met our needs! Thank you for supplying the number we required at no additional cost for the pairs of vertical boards.
- Your invoice was in line with what was promised and discussed
Overall your team was motivated to please us and get the job done as perfectly as possible and they were a pleasure to deal with.
Kind Regards,
Sal"
''Hi Paula. I can't thank you all enough for the support and professionalism from your company. Steve, your intallation manager was so helpful and nothing was too much trouble. If it wasn't for him, I don't think my art show would have gone ahead. I had a few problems at my end and Steve was able to supply what I needed, no questions asked with a smile on his face.''
''Hi Wayne. Thanks again for your excellent service. The set up crew (Richard and Co.) were great.''
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"Ed's Hire have been an integral part of the Brisbane's largest and longest running Sustainability Fairs for over eight years. The demand for a high level of service and quality infrastructure and by virtue of the attitude towards these requirements, Ed' s Hire have become the preferred supplier.
During this time, Ed's Hire has assisted with equipment hire for an extensive number of events, ranging from a single marquee set up in a park to large scale sustainability days where display marquees catered for several thousand guests.
The level of efficiency and standard of service has always proved exceptional. I have found Dale and his team to be highly flexible, enormously patient with constant changes in plans and numbers, always cheerful and helpful and extremely capable of overcoming any obstacle presented. They provide a wide range of products, actively seek out solutions when necessary and are conscious of time frames, safety issues and logistics.
All hire equipment has been first class and pristine with scheduled bump ins and outs being completed well within the agreed time constraints, additionally their pricing is extremely competitive and always willing to cater to varying budgets.
I constantly pass Ed's Hire's contact details to industry associates and prospective event clients with the full knowledge they will experience the same level of service I continue to receive."
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Carol Muir-Stokes
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"Ed’s Hire have worked in conjunction with Lifeline in excess of 10 years to deliver one of Queensland’s biggest fundraising successes known as the Lifeline Bookfest. Two events are held annually at the Brisbane Convention Centre and we use nearly 4km of tables to stock over 2 million books. Ed’s Hire consistently supplies us with our hire equipment for this event with a high level of efficiently.
I have found the level of service and professionalism offered by the Ed’s Hire team exceptional, particularly when working at a busy and crowded job site in conjunction with many Lifeline volunteers. This event relies very heavily on the infrastructure supplied by Ed’s Hire and I can always rely on them to facilitate timely and orderly event bump ins and outs.
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Lifeline Bookfest
Lifeline Retail Manager
